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Simplifying IT in 6 Steps

David Millier

How_to_Simplify_Your_IT_Management.jpg

Today's business environment requires sophisticated technology departments fulfilling numerous vital functions. As IT and business functions become increasingly intertwined, managing IT becomes more important—and often, more complicated. But IT management doesn't need to be complex to be effective. In fact, sometimes it's better to keep things simple—and, in most cases, it’s easier than you think. Here are 6 steps to help you simplify IT.

1.      Use an ITSM Framework

Most businesses employ a service management approach to their tech department. Using any of the various ITSM frameworks will ensure that your IT department is more firmly integrated with the rest of your business. It will also ensure that your team is always looking for ways to improve, whether it's reviewing processes or automating certain tasks. The ITSM model can also help other divisions of your firm, as they realize more efficient processes and more cost-effective ways of completing vital tasks. The framework will also ensure that your IT is delivered on a consistent basis, which makes the department much more accountable to you.

2.      Use ITSM Software Solutions

Along with adopting an ITSM paradigm, you should also invest in the tools that allow your team to implement the framework quickly and easily. Many ITSM software solutions include a suite of products that can help your IT team do everything from manage their workflows to review your processes and ensure things are running efficiently, to run reports and analyses. This will provide insight into where your business's strategic advantages lay and how a process decision might affect your business.

3.      Ensure Compliance and Accountability

There are many standards and legislation that govern almost every aspect of every industry. This is especially true when it comes to cyber security and information security in the digital age. Many standards are, in some ways, sets of minimum requirements or best practices. No matter what industry you're in, monitoring and ensuring your compliance with various standards and legislation can help you manage your IT department more effectively. Using a tool like compliance management software can help your IT team do this in a cost-effective way.

4.      Take a Risk-Based Approach to Remediation

One of IT's biggest tasks in the current business environment is detecting and mitigating security risks. The process of scanning, monitoring, and remediating vulnerabilities is known as “vulnerability management.” But managing this task is enormous. Help your IT team out by implementing a risk-based approach to your vulnerability management. This means scanning more frequently, making better rules for which systems to fix and which ones to watch, automating some patch updates, and monitoring patched vulnerabilities to ensure they've been properly fixed. Doing this might sound like a lot of work, but the tangible benefits—including increased system security—make it a more cost-effective and efficient way of managing this aspect of modern IT departments.

5.      Use Vulnerability Management Software

Just as using ITSM frameworks requires the use of ITSM tools, the use of a vulnerability management system almost always requires vulnerability management software. This software can help your team pinpoint security threats, automate patches, and monitor your systems more closely and on a more frequent basis. That means your IT team will spend less time fixing breaches or undoing damage done by cyber criminals, and more time on their core tasks, while still maintaining system security. It will save you both time and money!

6.      Keep It Simple

All these frameworks and software solutions together help you streamline your IT processes and institute best practices. In turn, that makes IT management much more efficient and effective for your business. When IT management is less complicated, it helps your organization save time and money!  Find out how Uzado can help your organization save time! New Call-to-action 

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Topics: IT Service Management, ITSM Software, Software as a Service

Software as a Service

David Millier

What_Is_Software_as_a_Service.jpgAs the world of technology evolves, so does the world of business. Computers revolutionized the marketplace when they arrived on the scene, as did the Internet, and software has always been attached to these technologies. Software as a service (SaaS) is the natural evolution of the software business and is making the software market more dependable and affordable than ever.

What Exactly Is SaaS?

Software as a service is a subscription-based model for distributing software applications and is part of the network of cloud-computer products. Cloud-computer products are on-demand resources shared via the Internet. The types of applications that are provided by SaaS include IT security management, messaging software, payroll processing software, antivirus software, customer relation management, accounting software, and just about any other business need you can imagine. SaaS hosts its services centrally, and nothing more than a web browser is needed to access them. By hosting their services exclusively online, companies can use business applications at a much more affordable price, as all hardware and software maintenance is outsourced to the provider. Software as a service has gained a great deal of popularity in recent years and is used by most enterprise companies.

A Brief History of SaaS

Software as a service hasn’t always existed the way it does today. Centralized hosting of business services began in the 1960s with IBM. They offered storage space and computing power to banks and other large organizations, as well as IT support. This service evolved as computer technology did. Application Service Providers (ASP) were the next step. ASPs gained popularity in the 1990s with the proliferation of the internet and hosted business applications on a central server. They didn’t develop software, however; they simply distributed it through a central location to their clients. SaaS improved upon the model established by ASPs.

What is the Difference Between SaaS and ASP?

As mentioned, most ASPs simply host the software of other vendors, while SaaS providers typically develop and manage their own software, thus creating a convenient all-in-one transaction. Many ASPs require you to install software on your personal workstation, while software as a service is internet-based and only requires a browser to access. Furthermore, ASPs generally require more than one application per business, while SaaS employs multi-tenant architecture in their programming, so more than one business can be served by the same application.

Software as a service can be distributed to your business instantaneously, and has much lower setup costs than on-site software applications. Due to centralized hosting and continuous Internet connection, application updates can happen easily and frequently, and are distributed to all clients evenly.

The Potential of Software as a Service

Much like social media, many SaaS applications offer features that allow users to collaborate on ideas and share information with each other. With this type of open communication, project management across companies is easier than ever, and different departments can interact with ease. This type of collaboration is only made possible by the centralized hosting of software as a service.

The ease of software as a service is helping to standardize webpage technologies, and as a result, the practice of web development is increasing in popularity. This is resulting in the development of even more affordable and user-friendly SaaS application frameworks. This ease of use has the potential to revolutionize social services. Engineering, health care, education, and political institutions can all benefit from the proliferation of software as a service, and can become more efficient for those who utilize and work in those industries.

To learn more about how Software as a Service (SaaS) can benefit your organization, click below to request a demo.

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Topics: Software as a Service

What Is Software as a Service?

David Millier

What_Is_Software_as_a_Service.jpgAs the world of technology evolves, so too must the world of business. Computers revolutionized the marketplace when they arrived on the scene, as did the internet, and software has always been attached to these technologies. Software as a service (SaaS) is the natural evolution of the software business and is making the software market more dependable and affordable than ever.

What Exactly Is SaaS?

Software as a service is a subscription-based model for distributing software applications and is part of the network of cloud-computed products, which are on-demand resources shared through the internet. The types of applications that are provided by SaaS include IT security management, messaging software, payroll processing software, antivirus software, customer relation management, accounting software, and just about any other business need you can imagine. SaaS hosts its services centrally, and nothing more than a web browser is needed to access them. By hosting their services exclusively online, companies can use business applications at a much more affordable price, as all hardware and software maintenance is outsourced to the provider. Software as a service has gained a great deal of popularity in recent years and is used by most enterprise companies.

A Brief History of SaaS

Software as a service hasn’t always existed the way it does today. Centralized hosting of business services began in the 1960s with IBM. They offered storage space and computing power to banks and other large organizations, as well as IT support. This service evolved as computer technology did. Application Service Providers (ASP) were the next step. ASPs gained popularity in the 1990s with the proliferation of the internet and hosted business applications on a central server. They didn’t develop software, however; they simply distributed it through a central location to their clients. SaaS improved upon the model established by ASPs.

Why Use SaaS and Not ASP?

As mentioned, most ASPs simply host the software of other vendors, while SaaS providers typically develop and manage their own software, thus creating a convenient all-in-one transaction. Many ASPs require you to install software on your personal workstation, while software as a service is internet-based and only requires a browser to access. Furthermore, ASPs generally require more than one application per business, while SaaS employs multi-tenant architecture in their programming, so more than one business can be served by the same application.

Software as a service can be distributed to your business instantaneously, and has much lower setup costs than on-site software applications. Due to centralized hosting and continuous internet connection, application updates can happen easily and frequently, and are distributed to all clients evenly.

The Potential of Software as a Service

Much like social media, many SaaS applications offer features that allow users to collaborate on ideas and share information with each other. With this type of open communication, project management across companies is easier than ever, and different departments can interact with ease. This type of collaboration is only made possible by the centralized hosting of software as a service.

The ease of software as a service is helping to standardize webpage technologies, and as a result, the practice of web development is increasing in popularity. This is resulting in the development of even more affordable and user-friendly SaaS application frameworks. This ease of use has the potential to revolutionize social services. Engineering, health care, education, and political institutions can all benefit from the proliferation of software as a service, and can become more efficient for those who utilize and work in those industries.

 A Risk-Based Approach  to Vulnerability Remediation

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Topics: SaaS, Software as a Service