Uzado's Blog

While many of us around the globe are worried about catching this nasty virus, hackers are finding..

Vulnerability Management, ITIL, viruses, cyber security, encryption, cloud

A new study released by McAfee* on April 30, claims that 61% of IT professionals have experienced a..

IT Service Management, ITIL, Security, Remediating Risks, ransomware, viruses, cyber security, GDPR, Phishing, cloud

There are various frameworks that IT departments can institute to mitigate incidents and reduce..

IT Service Management, Workflow, Incident Management, Compliance, ITIL

The information technology world loves acronyms, and at first glance, many of the terms that get..

IT Service Management, Compliance, ITIL, ITSM Software

There are various frameworks that IT departments can institute to mitigate incidents and reduce..

IT Service Management, Workflow, Incident Management, Compliance, ITIL

The information technology world loves acronyms, and at first glance, many of the terms that get..

IT Service Management, Compliance, ITIL, ITSM Software

IT service management (ITSM) offers businesses a significant advantage over traditional IT. But..

IT Service Management, ITIL, ITSM Software

IT service management is an important feature of today’s IT departments. No matter which ITSM..

IT Service Management, Workflow, ITIL

Can ITSM Improve IT Efficiency and ROI?

Even as more and more businesses make the switch to IT..

IT Service Management, ITIL, ITSM Software

The information technology world loves acronyms, and at first glance, many of the terms that get..

ITIL

The Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service..

ITIL