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What is an MSSP and Does my Organization Need One?

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Often times, organizations face the challenge of needing additional resources but have a restricted budget. In such a case, we recommend a Managed Service Provider (MSP) - specifically, a Managed Security Service Provider (MSSP). Regardless of the size of your organization, MSSPs are a cost-effective solution that take a proactive approach to enforcing your security.

What to Look For...

In an MSSP, you should look for someone who utilizes industry leading technology and mature frameworks to remediate risk, ensure compliance, and secure environments. Uzado helps organizations deliver cost effective, measurable and highly successful security and compliance programs across many industry sectors.

Let MSSPs take charge in the planning and execution of various security practices, including, resolving issues that may arise. With an MSSP, you can focus on your day-to-day work and we'll manage the security. Many businesses are simply overwhelmed by all the demands that come from operating in the modern cyber environment. In addition to performing ongoing patch management and frequent tech upgrades, many businesses are also having to ensure that they are secure and follow many governmental and regulatory compliance practices. Companies can’t simply wait for something to “break” and then try to “fix it” but should instead perform ongoing maintenance to ensure usability and avoid downtime.

Compliance standards such as PCI (Payment Card Industry), HIPAA (Health Insurance Portability and Accountability Act), and PIPEDA (Personal Information Protection and Electronic Documents Act), all involve the responsibility for keeping personal and financial information secure. Businesses that are required to follow these standards must protect this information. The costs of looking after all this internally, in addition to running your business, can be staggering. An MSSP will take on the responsibility of monitoring the customer’s network on a 24/7 basis, and additionally fix any potential problems before they arise. This reduces the need to put out fires. A proactive approach identifies issues that need to be corrected before they become problems. The benefit being your employees will be more productive, which will save your company time and money.

MSSP FAQ’s:

  • What kind of companies are good candidates for Managed Services?
    Realistically, any organization can benefit from an MSSP (big or small, established enterprises or start-ups). If you answer yes at least 3 of the following questions, you should contact Uzado for more information:
    • Do you have an IT department?
    • Do you have a website?
    • Do you have an ecommerce website?
    • Do you store documents electronically (onsite or with a Cloud Service Provider)?
    • Can you build profiles on your website?
    • Do you use social media?
    • Do you have a database?
    • Do your employees have a login in order to access a network?
    • Have you ever had to pay a technician?
  • What sized companies benefit from Managed Services?
    • Mom-and-Pop companies: with a handful of employees running the business, IT security can often be overlooked. Having an MSSP will allow you to focus on the business without worrying about managing your IT security.
    • Small companies: we find that small organizations have limited resources, whether it's financial capital or staff, but they can still face the risk of getting breached. An MSSP will manage your IT security for you; therefore, saving you time and money.
    • Medium businesses: with more IT staff than a smaller business, medium businesses often neglect the security side to IT. It's easy to get wrapped up in day-to-day IT operations, letting security fall to the wayside. An MSSP will pick up the slack, giving your IT department more time to service the organization.
    • Large businesses: While there is more staff and more funding for security, but there are too many workstations and servers in different locations for one department to monitor. You may also be required to comply with multiple industry and government standards. You will benefit from the automation and management from MSSPs as they create more efficiencies in the workplace.
    • Enterprises: with the wealth of information and data that enterprises store, it's critical to ensure the proper implementation of IT security measures. Making changes in these organizations are often a slow and reactive process, but an MSSP can help with change management and adopting best practices.
  • I only want to pay when I need you. Why would I want to pay a monthly fee?
    The “Break-Fix” (pay-as-you-go) model is a reactive approach to security. Once you've been breached, it becomes too late to fix the problem. At that point, you may have damaged your reputation, lost customers, and forced to pay fines.
    MSSPs take a proactive approach, where they monitor, track, alert, and repair issues as they arise, rather than having to wait for a customer to report a problem. MSSPs will also patch vulnerabilities before they can be exploited. Organizations may also find that a break-fix solution focuses only on a single problem, whereas an MSSP will work to fix all problems that arise.
  • We have an IT department. Why would I need an MSSP?
    Many businesses are simply overwhelmed by all the demands that comes with operating in the modern cyber environment. In addition to performing ongoing patch management and frequent tech upgrades, many businesses are also having to ensure that they are secure and follow many governmental and regulatory compliance practices. Companies can’t simply wait for something to “break” and then try to “fix it” but should instead perform ongoing maintenance to ensure usability and avoid downtime.
  • Why would I need an MSSP if our network is already working properly?
    There's a very old saying "Why fix what isn't broken?" - well this does not apply to cyber security. Here are a couple of scenarios that we frequently encounter:
    • End of life hardware and software are still in use - the issue being that the manufacturers no longer support legacy products, so they will no longer release patches for them.
    • Without continuously patching and updating systems, both hardware and software can be exploited and used as an entry point into a network.
    • Compliance standards release updated versions every few years, meaning your organization may fall out of compliance.
    • Older versions of anti-virus software may not catch new viruses, but an MSSP will use a more-trusted, newer version of the software to detect malware.

After reading the points above, do you think your organization could use the services of an MSSP? Uzado's Managed Services deliver leading industry technologies and expertise to secure, protect and ensure operational stability within your organization. We strive to deliver your solution in the most cost effective and expeditious manner possible. To learn more, please click on the link below.

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