Managed Services

It's time to get rid of the "Break-Fix" model and be proactive​

We manage security and compliance, so you don’t have to

Uzado’s SOC (Security Operations Center) delivers Managed Security and Compliance Services to customers who seek solutions to security regulatory requirements. We are equipped with subject-matter experts (SMEs) that specialize in specific security technologies, who monitor and alert customers when needed. We manage multiple technologies for multiple services and provide monthly reports highlighting key performance indicators. Whether you need a SIEM (Security Information and Event Management) or have one in use, we will tailor the managed service to your needs.

Uzado’s Managed Services Catalog

  • Managed SIEM
  • Vulnerability Scanning and Remediation
  • Breach Readiness as a Service (BRaaS)
  • Managed Governance, Risk & Compliance (MGRC)
  • Firewall Management
  • Dark Web Finder



Realistically, any organization can benefit from an MSSP (big or small, established enterprises or start-ups). If you answer yes at least 3 of the following questions, you should contact Uzado for more information:

• Do you have an IT department?
• Do you have a website?
• Do you have an ecommerce website?
• Do you store documents electronically (onsite or with a Cloud Service Provider)?
• Can you build profiles on your website?
• Do you use social media?
• Do you have a database?
• Do your employees have a login in order to access a network?
• Have you ever had to pay a technician?

• Mom-and-Pop companies: with a handful of employees running the business, IT security can often be overlooked. Having an MSSP will allow you to focus on the business without worrying about managing your IT security.
• Small companies: we find that small organizations have limited resources, whether it’s financial capital or staff, but they can still face the risk of getting breached. An MSSP will manage your IT security for you; therefore, saving you time and money.
• Medium businesses: with more IT staff than a smaller business, medium businesses often neglect the security side to IT. It’s easy to get wrapped up in day-to-day IT operations, letting security fall to the wayside. An MSSP will pick up the slack, giving your IT department more time to service the organization.
• Large businesses: so you have more staff and more funding for security, but there are too many workstations and servers in different locations for one department to monitor. You may also be required to comply with multiple industry and government standards. You will benefit from the automation and management from MSSPs as they create more efficiencies in the workplace.
• Enterprises: with the wealth of information and data that enterprises store, it’s critical to ensure the proper implementation of IT security measures. Making changes in these organizations are often a slow and reactive process, but an MSSP can help with change management and adopting best practices.

The “Break-Fix” (pay-as-you-go) model is a reactive approach to security. Once you’ve been breached, it becomes too late to fix the problem. At that point, you may have damaged your reputation, lost customers, forced to pay fines, etc.
MSSPs take a proactive approach, where they monitor, track, alert, and repair issues as they arise, rather than having to wait for a customer to report a problem. MSSPs will also patch vulnerabilities before they can be exploited. Organizations may also find that a break-fix solution focuses only on a single problem, whereas an MSSP will work to fix any and all problems that arise.

Many businesses are simply overwhelmed by all the demands that comes with operating in the modern cyber environment. In addition to performing ongoing patch management and frequent tech upgrades, many businesses are also having to ensure that they are secure and follow many governmental and regulatory compliance practices. Companies can’t simply wait for something to “break” and then try to “fix it”, but should instead perform ongoing maintenance to ensure usability and avoid downtime.

There’s a very old saying “Why fix what isn’t broken?” – well this does not apply to cyber security. Here are a couple of scenarios that we frequently encounter:
• End of life hardware and software are still in use – the issue being that the manufacturers no longer support legacy products, so they will no longer release patches for them.
• Without continuously patching and updating systems, both hardware and software can be exploited and used as an entry point into a network.
• Compliance standards release updated versions every few years, meaning your organization may fall out of compliance.
• Older versions of anti-virus software may not catch new viruses, but an MSSP will use a more-trusted, newer version of the software to detect malware.

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