Why Your Business Needs an Integrated Operations Centre

You may hear terms like SOC (Security Operations Centre) or NOC (Network Operation Centre) used quite a lot by MSSPs (Managed Security Services Provider) trying to distinguish their services from one another. Both SOC and NOC are important and serve different functions.  Imagine what you could do if the services of a SOC and NOC could be integrated together, like an Integrated Operations Centre (IOC). 

Having the best of both a SOC and NOC is great! Network and IT process are so closely tied to cyber security that it makes sense to bring them together in an IOC.  Uzado’s IOC brings together our SOC and NOC capabilities to provide end-to-end support for your business. With IOC you can be sure that all aspects of your critical systems infrastructure are proactively monitored and managed. Integrating managed IT services into managed Cyber Security Services provides a top down, programmatic approach to help you with your:

  • Network Security
  • Network Compliance
  • Network Remediation
  • Critical System Performance
  • Critical System Utilization
  • Forecasting and planning

By using an integrated approach, you can ensure your It service and cyber security needs are met.  With our IOC approach, your business has access via the Uzado Service Desk to perform the following:

  • 24×7 Security and Performance Monitoring of Critical Systems Infrastructure
  • Incident Management
  • Problem Management
  • Change Management
  • Configuration / Release Management
  • Monthly System Performance, Utilization Trend, Incident, Resolution and Change Reporting

What this means for your business is you have one number to call for all your cyber security, and IT service needs.  Uzado is an MSSP that has the resources in its Integrated Operations Centre (IOC) to know about all the different threats that come into the field every day, filter through them, and determine what may or may not be a threat to your business. Contact us today to learn more about how Uzado can help.

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