Managed firewalls. Policy you trust, change control you'll pass.
Uzado runs Palo Alto, Fortinet, Cisco, Meraki, SonicWall, WatchGuard, and Sophos firewalls across businesses in North America. Policy reviewed quarterly, changes audited, alerts triaged 24x7.
Managed firewall, defined
A managed firewall service operates the device end to end: policy design, day-to-day rule changes, threat prevention tuning, log monitoring, and incident response. The point is not to own the box; it is to own the outcome.
Most businesses inherit a firewall configured for an environment two years older than the one it now defends. Rules accumulate, no-one prunes them, and the device becomes a stack of any-any allows with a vendor logo on the front. That firewall is no longer a control. It is a topology diagram with a serial number.
Uzado runs firewalls as a control. The rule base is reviewed quarterly. Every change is ticketed, approved, and traceable. Threat prevention features are tuned to your traffic. The audit trail is something we hand the auditor on the first request, not something we reconstruct in the week before fieldwork.
A complete managed firewall service
Day-to-day rule changes, requested through a documented intake, approved on a defined SLA, and recorded for the audit trail.
Every quarter the rule base is audited for stale rules, overly permissive any-any allows, and unused objects. Documented findings, documented cleanup.
Every change ticketed, peer-reviewed where the policy demands it, deployed in maintenance windows, and traceable to the requester.
IPS, anti-malware, URL filtering, and DNS protection tuned to your traffic patterns. Updates rolled forward with rollback paths.
Site-to-site IPsec tunnels and remote-access VPN administered end to end. Cert lifecycle, MFA enforcement, and access reviews included.
HA pair configuration, failover testing on a documented cadence, and capacity monitoring so the active-passive promise is more than a sticker.
Firewall logs and threat events piped into Uzado's SOC. Real signals reach you with severity and recommended action; the rest stays out of your queue.
Vendor-neutral, in practice
Palo Alto next-generation firewalls (PA-Series), Panorama, and GlobalProtect. Threat Prevention and WildFire subscriptions managed end to end.
FortiGate firewalls with FortiManager and FortiAnalyzer, FortiClient remote access, and SD-WAN where it makes sense.
Cisco ASA, Firepower, and Cisco Meraki MX. Mature change control and integration with Cisco identity and policy services.
SonicWall NSa and TZ series with cloud management. Common in SMBs and regional offices, supported in full.
WatchGuard Firebox managed via WatchGuard Cloud. Network and content filtering policies operated to your scope.
Sophos XG / XGS firewalls integrated with Sophos Central. Synchronized security with Sophos endpoints where deployed.
A four-step engagement model
Inventory the existing firewall estate, audit the rule base, and document the policy intent. Surface obvious risk on day one.
Apply the Uzado policy baseline, harden management plane access, and bring the device into the change-control process.
Day-to-day rule changes, threat prevention tuning, log review, and maintenance windows. SOC triages alerts 24x7.
Quarterly policy review, annual architecture review, and alignment to the compliance frameworks the business is operating under.
Best-of-breed technology partners
Common managed firewall questions
Which firewall vendors do you manage?+
Uzado manages Palo Alto Networks, Fortinet (FortiGate), Cisco, Cisco Meraki, SonicWall, WatchGuard, and Sophos firewalls for businesses across North America. Vendor-neutral framing means we can stand up a new estate or take over an existing one without forcing a rip-and-replace.
Can you take over an existing firewall we already own?+
Yes. Most engagements start with takeover. The first 30 days are spent on rule audit, hardening the management plane, and integrating the device into Uzado's change-control and monitoring pipeline. Replacement is only recommended where the device is end-of-support.
What is your change SLA?+
Standard rule changes are deployed within one business day for low-risk requests and within scheduled maintenance windows for higher-risk changes. Emergency changes (incident response, lockouts) are handled 24x7 with a defined approval path.
Do you handle remote-access VPN?+
Yes. Uzado administers GlobalProtect, FortiClient, AnyConnect, and SSL VPN portals on the supported platforms. MFA enforcement, certificate lifecycle, and access reviews are included.
How does this support PCI DSS?+
Managed firewall is a foundational PCI control. Uzado provides quarterly rule reviews (PCI DSS Req. 1.2), documented change records (Req. 6.4), and segmentation validation evidence that auditors and ASVs accept. Pair this with the Uzado PCI service for full coverage.
Can you manage SD-WAN?+
Yes, on Fortinet (Secure SD-WAN) and Palo Alto (Prisma SD-WAN). SD-WAN engagements include underlay design, overlay policy, and integration with the broader managed firewall scope.
Make your firewall a control again.
Uzado runs the policy, the changes, and the alerts. Talk to our team and we will scope a takeover.